Shipping policy


Shipping Policy

At Enchanted Lamps, we aim to deliver your orders safely and on time across Pakistan.

🚚 Delivery Time

  • Major Cities: 2–4 working days

  • Other Cities: 3–5 working days

  • Remote Areas: 4–7 working days
    Delivery times may vary during sales, holidays, or due to courier delays. 

📦 Order Processing

  • Orders are processed within 24 hours after confirmation.

  • Orders placed on Sundays/public holidays are processed on the next working day. 

💳 Payment Method

  • Cash on Delivery (COD) available nationwide

  • Online payment options available (if applicable)

💰 Shipping Charges

  • Free Delivery on selected products/offers
    OR

  • Flat shipping fee of Rs. 250–350 (if applicable)

📍 Delivery Coverage

We deliver all across Pakistan through trusted courier partners including:

  • PostEx

  • Leopards

  • TCS

  • BlueEx

📲 Order Tracking

Once your order is dispatched, you will receive a tracking ID via SMS/WhatsApp/email so you can track your parcel.

❗ Failed Delivery

Please ensure your address and phone number are correct. If delivery fails due to incorrect information or unavailability, re-delivery charges may apply.

📞 Need Help?

For any shipping-related questions, contact our support team via WhatsApp/DM we’re happy to help.